Your Privacy Is Our Responsibility
This privacy policy provides a full explanation of how your personal information is collected, stored, and kept secure on the 8v88 platform.
8v88 ("we", "our", "platform") is committed to creating a safe and transparent online gaming environment for users in Bangladesh. This privacy policy will inform you about what types of personal information we collect, how we use it, and how we keep it secure. By using the 8v88 website or services, you are considered to have accepted the terms of this policy.
This policy may be updated from time to time. We will post a notice on the website for any significant changes. If you continue using the service after changes are made, you will be considered to have accepted the new policy.
What Information We Collect
We may collect the following types of information when you register and use services on the 8v88 platform:
1.1 Information You Provide Directly
- Full name, date of birth, and gender
- Email address and contact information
- Account password (stored in encrypted form)
- Financial transaction information: bKash, Nagad, Rocket, or Upay number (where applicable)
- Relevant sections of national ID card or passport for identity verification
1.2 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Date, time, and session duration of platform access
- Pages visited and browsing behavior
- Information obtained from cookies and similar tracking technologies
1.3 Transaction-Related Information
- Deposit and withdrawal history
- Game play history and betting records
- Bonus and promotion usage information
Purpose of Data Collection
Collected information is used only for the following purposes:
2.1 Service Operation and Improvement
Your information is used to create and manage your account, process deposits and withdrawals, personalize your gaming experience, and provide customer support.
2.2 Security and Fraud Prevention
Information is analyzed to ensure account security, detect suspicious activity, and prevent unauthorized access.
2.3 Identity Verification (KYC)
Necessary information is verified through the Know Your Customer (KYC) process to ensure responsible gaming and proper use of the service. Accounts for users under 21 years of age are not permitted.
2.4 Communication and Notifications
Your email address may be used to share important account notifications, transaction confirmations, and relevant promotional information with you.
2.5 Legal and Regulatory Compliance
Information may be used to meet applicable legal obligations, establish or defend legal claims, and respond to lawful requests from authorities.
Sharing Information with Third Parties
8v88 never sells, rents, or commercially transfers your personal information. However, limited information may be shared in the following circumstances:
- Payment Providers: Necessary information is shared with payment platforms such as bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology Partners: Information is processed under contract with trusted technology providers for the purpose of operating the platform.
- Legal Authorities: Relevant information may be provided upon receipt of a lawful and binding order from a government or legal authority.
- Fraud Prevention: Specific information may be shared with relevant parties for the purpose of detecting fraud or ensuring responsible gaming.
- Business Restructuring: In the event of a merger or acquisition, your information may be transferred; however, the new authority will comply with this privacy policy.
When sharing information with third parties, we ensure that they maintain appropriate data protection standards and use the information only for the specified purpose.
Cookies and Tracking Technologies
The 8v88 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Necessary for maintaining login sessions, ensuring security, and providing basic functionality.
- Functionality Cookies: Used to remember your language and preference settings.
- Analytics Cookies: Help analyze platform usage and support improvement.
4.2 Cookie Controls
You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause problems with accessing some features of the platform.
Data Security Measures
Protecting your personal information is our highest priority. To this end, we have put in place the following technical and organizational measures:
- SSL Encryption: All data transmissions are secured with 256-bit SSL (Secure Socket Layer) encryption.
- Password Protection: Account passwords are stored using industry-standard hashing algorithms.
- Access Controls: Only authorized personnel have access to the information they need.
- Regular Security Audits: The platform's security measures are regularly reviewed and tested.
- Firewall and Intrusion Detection: Servers and databases are kept protected from external threats.
- Data Backup: Regular backups ensure data availability and integrity.
That said, no method of transmission over the internet or electronic storage is completely secure. Even with our best efforts, we cannot guarantee absolute security.
Data Retention Period
Your personal information is retained only for as long as necessary. The following factors are considered when determining the retention period:
- Account information is retained for as long as your account remains active.
- Even after an account is closed or deactivated, information may be kept for a specified period to meet legal obligations.
- Information relating to financial transactions is retained for the period required under applicable legal regulations.
- In cases of fraud investigation or legal dispute, relevant information may be kept until the dispute is resolved.
Once the specified period has ended, your information is securely deleted or appropriately anonymized.
Your Rights
You have the following rights regarding your personal information:
7.1 Right to Know
You may request at any time to know what information we hold about you.
7.2 Right to Correction
You have the right to correct any information stored in your account that is inaccurate or incomplete.
7.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, this request may not be possible in all cases due to legal obligations or legitimate interests.
7.4 Right to Object to Processing
You may object at any time to marketing communications or profiling. We will take appropriate action upon receiving your request.
7.5 Right to Data Portability
In certain cases, you may request to receive your information in a structured, machine-readable format.
To exercise the rights listed above, please contact us at the address provided below.
Privacy of Minors
8v88 is an adults-only platform. Only users aged 21 or above may use this service. We do not knowingly collect personal information from anyone under the age of 21. Age is verified during the registration process.
If we have inadvertently collected information from a minor, we will arrange for its immediate deletion. If you become aware of any such case, please contact us.
International Data Transfers
8v88 primarily serves users in Bangladesh. For operational purposes, information may sometimes be processed in other countries. In such cases:
- Appropriate contractual arrangements are put in place to protect the data.
- Third-party service providers are required to provide protection equivalent to this policy.
- Relevant international data protection standards are followed.
Third-Party Websites and Links
If the 8v88 website contains links to third-party websites, we are not responsible for the privacy policies of those websites. We recommend reviewing the privacy policy of any third-party website before visiting it.
Policy Changes and Updates
8v88 may review and update this privacy policy from time to time. For any notable changes:
- A notice will be published on the website.
- The "Last Updated" date at the top of the policy will be changed.
- Registered users will be informed by email where necessary.
If you continue using the platform after changes are made, you will be considered to have accepted the updated policy. We recommend visiting this page regularly.
Contact Us
If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us:
8v88 Privacy Team
Support Email
Live Chat Support
Chat with us via live chat in Bengali 24/7
We will do our best to respond to your request as quickly as possible after receiving it.